Microsoft TechNet

Redesigning Microsoft's primary portal for IT professionals.

Problem

Design a unified experience for TechNet, across many pages and content types, and accommodate different products with expertise centers.

Role

Primary design responsiblity for the site and lead a collaborative team through multiple iterations of user research and design to redesign this important portal.

Outcome

Usability testing shows users are more easily able to complete tasks without frustration. IT Pro Task Success Rate: 76%, IT Pro NSAT: 142

User Experience Designer Seattle

Visit Microsoft TechNet


USA West Coast        206-659-9822        damon@damonstudio.com        LinkedIn