Microsoft TechNet

Redesigning Microsoft's primary portal for IT professionals.

Problem

Design a unified experience for TechNet, across many pages and content types, and accommodate different products with expertise centers.

Action

Primary design responsiblity for the site and lead a collaborative team through multiple iterations of user research and design to redesign this important portal.

Result

Usability testing shows users are more easily able to complete tasks without frustration. IT Pro Task Success Rate: 76%, IT Pro NSAT: 142

User Experience Designer Seattle

Visit Microsoft TechNet


Seattle WA USA        damon@damonstudio.com