Redesigning Microsoft's primary portal for IT professionals.
Design a unified experience for TechNet, across many pages and content types, and accommodate different products with expertise centers.
Primary design responsiblity for the site and lead a collaborative team through multiple iterations of user research and design to redesign this important portal.
Usability testing shows users are more easily able to complete tasks without frustration. IT Pro Task Success Rate: 76%, IT Pro NSAT: 142